FREQUENTLY ASKED QUESTIONS
What forms of payment do you accept?
I accept Paypal and credit card as forms of payment. Payment plans are available for original art and are arranged on a case by case basis. Reach out and let's make a plan to get you your painting!
Tell me about shipping.
All of my original art now ships free across Canada and the USA.
As the importer, the collector is responsible for paying duties and taxes. Originals exported to the USA remain tariff free but prints are subject to a 35% duty (as of Sept 2025). Please check the current import legislation and regulations for your country prior to purchase.
Prints, frames, and mats traveling within Canada or the continental USA ship for a flat rate, depending on the size and weight of your purchase (excluding duties and taxes which are the responsibility of the collector).
Most canvases come stretched over a frame and ready to hang. Some large canvases may note in the product description that they will be rolled to ship. This is to ensure a safe journey for your large painting. In these cases, the canvas will be removed from the wooden stretcher frame, rolled and disassembled so it can all be shipped safely in a tube box. These paintings can be re-stretched at your local framer. Framers usually charge about $30-$40 per linear foot to stretch a canvas. Contact your framer prior to purchase to obtain a quote for stretching services.
If you prefer, paintings up to 48" may be packaged carefully and shipped fully assembled and ready to hang for an additional charge, depending on the size of the art and your location. Please reach out to make special arrangements for this if your listing specifies that the painting will be rolled. I do not currently provide crating for paintings over 48" so due to courier limitations, for anything over this size, rolling to ship is the only option.
If you would like to ship internationally, please contact me directly for a custom shipping estimate.
Tracking information will be emailed to you once your package ships.
Can I save on shipping and pick up my order instead?
Pickup is available from my home studio in Airdrie, Alberta, Canada. Select "local pickup" from the shipping drop-down menu checkout and you will not be charged for shipping. I will email you to arrange a time to pick up your new art. Remember to check your junk email folder just in case!
How long will it take to receive my order?
Originals are often packaged and shipped the same week they are purchased. Prints are made-to-order out-of-studio and require 1-2 weeks for production. Prints are shipped out once a month. Pre-planned ship-by dates will be announced in the printshop, so please take note before you order!
You will receive tracking information once your package has shipped. Standard shipping typically takes 5-10 days, depending on the time of year. If you require rush shipping, please reach out for a custom estimate.
Can I return something if I decide I don't like it?
All original art and print sales are final, so please be sure to ask me for clarification if you have any questions about the items you are interested in purchasing. I'm always happy to send you additional images and videos of paintings to help you make a decision. We can even schedule a studio visit or video chat! If your purchase arrives damaged, please contact me immediately.
Can I make a special request?
Yes! If you have a request pertaining to your order, feel free to leave me a message in the 'Notes' section at checkout. I will then send you an email to confirm your request.
I take on custom commissioned painting projects on a case-by-case basis. I welcome you to reach out if you have questions about commissions.
Custom print jobs including sizing, crops and colour adjustments can be arranged at no additional cost. I'm happy to help you find the perfect print for your space! Please reach out.
What import fees will I have to pay?
It depends on the import fee schedule for your country of residence. Currently (April 2025) original art priced at $800 or less, imported to the USA from Canada is tariff free. Please note that tariffs and import rules can change at any time. It is your responsibility to check current rules for your country before purchasing.