FAQ

My Creative Process

I make art as one way to seek out a deeper understanding of myself. The decisions I make and actions I take in the process of creating a painting are reactions to the reference, my inspirations, the materials, my circumstances, and to past artworks I have created.  Because of this, I am unable to create reproductions of past work.  My creative practice is an evolution, and when you collect one of my artworks, you are collecting a moment of my journey captured in paint.  Your purchase not only helps me to financially support my artistic practice but helps me to push my work to evolve beyond its current iteration into new and exciting possibilities!  So, thank you!

Certificate of Authenticity

Every original artwork I sell comes with a signed certificate of authenticity for your files and/or insurance needs unless otherwise stated.

Commissions

Occasionally I will accept commissions for artwork.  Due to my busy studio schedule, I am only able to take on a very limited number of commissions a year.  Pricing for commissioned work is 30% higher than other original works, due to the additional time required for the collaborative process of planning and executing your artwork.   A non-refundable deposit of 50% of the total cost of the artwork will be charged and a commission agreement signed by all parties before the painting is begun.  Please note, I do not make reproductions of past paintings. You may choose the size and substrate of your commissioned artwork as well as select from a variety of my personal source photos to inspire your painting.  I am not always able to guarantee very specific palette requests but will try my best to accommodate your general likes and dislikes regarding colour selection.  Due to limited studio space, I am only able to create artworks up to 72” wide. The buyer is responsible for all shipping costs of the artwork.   If a commission contract is terminated, the rights to the artwork will remain with me as the artist, and the artwork will then be sold to another customer.  I reserve all rights of reproduction and all copyrights to the artwork, the preliminary design, and any incidental work made in the creation of the artwork.  Check to see if I am currently accepting commissions here.

Archival Artwork

My canvas and cradled wood panel paintings are all treated with a UV protective varnish.  This will help to prevent discolouration of pigments over a long period of time.  If you want to help preserve the colour of your artwork (especially any fluorescent pigments) it is best to display the art away from any direct sunlight.  When framing paper and raw-edge works, UV protective glass will do wonders in protecting your art from fading over time.  This being said, the vast majority of the media that I use are archival, professional-level art supplies that will stand the test of time.

Image Rights

I retain the image rights to all artwork I create, including commissions.  This means that I have the right to reproduce my images in print form.  Collectors/buyers may not reproduce my artwork in any way without written permission.

Colour Accuracy

In my online store, I try to show the best representation of the actual colours in my artwork.  Unfortunately, colours can appear differently from screen to screen.  If you would like additional images or videos of a certain artwork to help you determine if the colours are right for you, please contact me.

Framing

My artwork is sold unframed.  My canvas paintings are made in such a way that the imagery and colour “wrap” around the sides of the canvas.   Cradled wood panels are the same depth and look as a canvas, but are made entirely of wood.  I keep the edges of my cradled panels the natural birch colour of the wood, clean of paint, unless otherwise stated. Both canvases and cradled wood panels look lovely as they are, hung without a frame.  If you do wish to frame your canvas or cradled wood panel, I recommend consulting with your local framer to find a floating frame that will best compliment your painting.  

Paper artwork and un-stretched raw-edge canvas will require framing behind glass.  Most of my artwork is sized for standard frames that can be found in your local home stores or online.  If you’re like me and intimidated by the thought of DIY framing, I highly recommend seeking the expertise of your local framer!

Prints

I currently have several images available as fine art prints from Pictorem.  New images of my artwork will be added to my Pictorem gallery 2-3 times a year.  You can stay informed of newly available prints by signing up for my newsletter.  Pictorem has locations in both Montréal and New York for affordable shipping worldwide.  On my Pictorem gallery, you can choose from Giclée prints on satin paper, archival matte paper, or unstretched rolled canvas.  Unstretched, rolled canvas is a great option if you are looking for a large-scale piece that also ships affordably and can be beautifully stretched at your local frame shop (or framed just like a paper print!).  Stretched canvases are also available.  When selecting a stretched canvas for your print, I highly recommend choosing a protective matte or semi-gloss varnish finish upon checkout to prevent scuffs and scratches.  Please let me know if you experience any difficulties with your Pictorem order and I will do my best to assist you with your purchase.

Newsletter Subscription

I send an emailed newsletter to my subscribers about once a month to announce news about new original artwork, prints, exhibitions and more.  Subscribers often get exclusive early access to new art and occasional special freebies.  If you would like to be removed from my emailed newsletter subscription list, please click ‘UNSUBSCRIBE’ at the bottom of my email, or contact me to request to be removed.

Returns/Exchanges

All sales of original art are final.  If your item arrives damaged, please contact me as soon as possible.  Please address your print returns and refunds directly with Pictorem (with the exception of limited edition hand-embellished prints).

Shipping Costs

I charge a flat rate depending on the size, weight, packaging materials, and insurance of your ordered item(s), allowing me to securely pack your purchase for a safe journey.  Once shipped, I will provide you with a tracking number so that you can keep an eye on the progress of your package as it makes its way to you. 

Where I Ship

I provide flat rates for shipping within Canada and mainland USA.  If you would like to purchase and ship an item outside of Canada or mainland U.S.A, please contact me for a custom shipping estimate prior to your purchase.

Tracking

When your order is shipped, you'll receive a shipping confirmation email containing the tracking number so that you can follow along on your packages' journey. If your order becomes delayed or lost, I will need to file a claim with the courier. Please reach out to me as soon as possible.

Packaging Artwork For The Journey

I do my very best to package your artwork for a safe journey, while also using recycled or eco-friendly packaging wherever possible.  Smaller unframed artworks on paper or unstretched canvas are wrapped in moisture-protective cellophane and shipped in a rigid cardboard mailer.  Larger artworks are wrapped in plastic or glassine, corners are protected with cardboard and the painting is nestled securely in an appropriately sized box cushioned and kept in place by crumpled newsprint.  Your package will be labeled “Fragile, Do Not Stack” and will be insured against damage.

Processing Time

I always try to package and ship your artwork as soon as possible, however, when order volumes are high, it may take me 7-10 days to process your order.  Upon checkout, you will receive an email confirmation of your purchase.  Once your package is processed and shipped, you will receive another email notifying you that your order has been fulfilled including tracking information if applicable.

Shipping Very Large Artwork

If you are purchasing a very large canvas painting it is often safer and more economical for the canvas to be removed from the stretcher and rolled for shipping.  You can then easily have your new artwork re-stretched at your local frame shop.  Any time an artwork needs to be rolled for shipping, it will be specified in the shop listing.  You can enter the address of your local frame shop under "Shipping Address" to have your artwork mailed directly to the framer that you have made arrangements with to stretch the canvas.

Local Pickup

Local pickup can be arranged on all orders.  I keep fairly regular studio hours Monday to Friday from 9am to 4pm.  If you prefer to pick up your purchased artwork in person, please select Pick-Up In-Studio upon checkout.  I will then contact you to arrange a pickup time that works for both of us.  Please try to pick up your order within 30 days - studio space is limited!  If you have chosen local pickup and decide later that you would prefer to have the item(s) shipped, please contact me for a custom shipping estimate.  Please note that due to the fact that my art studio is in my home, I am not always able to accommodate studio visits at pickup time.  

Studio Visits

Currently (April 2021), due to Covid social distancing restrictions, I am not inviting visitors to my home studio.  Normally, studio visits can be arranged if you desire to shop in person.  Please contact me in advance to schedule your visit.